Normality is, in the most general formulation, a statement of not deviating from accepted norms. In this article, the author retrospectively seeks to conduct an assessment, based on an analysis of the decisions, behavior, actions, and use of legally available options by both central and regional level units during the SARS-CoV-2 epidemic. The above actions, in the author’s opinion, had a direct impact on citizens’ access to medical services, and human beings who are the main recipients of critical infrastructure, which by definition should serve them. What may have had impact the discussed actions on the implementation of contracts by medical services? A critical discussion has been performed.